We are here to provide flexible support that fits around family life.

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City Family’s YourFamily Service

We offer and deliver a number of services and programmes including antenatal courses, baby massage classes, 121 family support, dad’s groups and stay and play. We work with and alongside families from pregnancy and throughout childhood. 

We are open 6 days a week, our friendly Navigators would usually be the first person you would speak to, either by phone, on live chat or in person if you visit our family space in Westcliff.

They’re here to offer a listening ear, practical advice and offer support through the ups and downs of parenting and family life, even before your baby is born. They can also connect you with a Family Practitioner who’ll work with you in a way that best suits your family. 

If you are referred to us by another agency, our Navigators will make contact with you to discuss the most suitable support.

We are here to help you and your family

Our Navigators are available Monday to Thursday 10.30-7pm and Friday and Saturday 9.00am - 1.00pm via phone, livechat (WhatsApp) and direct message on Facebook and Instagram for families living in Southend, Castle Point and Basildon.
Get in touch

Monday

13:30-15:00: Explore & Learn!

A great group for children aged 1-5 years, to explore activities and support your child’s learning through play within a safe and friendly setting.

  • Willow Room, City Family, Socata House, 543-545 London Road, Westcliff-on-Sea SS0 9LJ
  • Weekly
  • Drop-in
  • Free

Thursdays

10:00-11:15: Stay and Play

  • St Lukes Community Hub, 1-3 Cluny Square, SS2 4AF
  • Weekly
  • Drop-in
  • Free

13:30-15:00: Mini Explorers

A gentle, welcoming group designed especially for non-mobile babies.

  • Willow Room, City Family, Socata House, 543-545 London Road, Westcliff-on-Sea SS0 9LJ
  • Weekly
  • Drop-in
  • Free

Saturdays

09:30-11:00: DadsConnect Discover & Do!

A group dedicated to dads and male carers with little ones under 5 years old.  Come along and spend time bonding, learning through play and meeting other dads!  

  • Willow Room, City Family, Socata House, 543-545 London Road, Westcliff-on-Sea SS0 9LJ
  • Weekly
  • Drop-in
  • Free

11:30-13:00: DadsConnect Cuddle & Crawl

A group dedicated to dads and male carers with little ones under 2 years old.  Come along and spend time bonding, learning through play and meeting other dads!  

  • Willow Room, City Family, Socata House, 543-545 London Road, Westcliff-on-Sea SS0 9LJ
  • Weekly
  • Drop-in
  • Free

For more information or to book our services, please contact the City Family Team

City Family Logo

City Family CIC | Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

Community Fund
Southend-on-Sea City Council

Thank You To Our Partners...

© 2023 City Family CIC | Company number 14356630 | City Family CIC, DadsConnect and Talking Transitions are registered Trademarks, in the UK belonging to City Family CIC

Registered at Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

As part of the Women in the Workplace project, funded by DHSC and run by Pregnant Then Screwed and Best Beginnings, we are excited to share that we have received an Accreditation for the Empowered Foundations training with a focus on women's reproductive health in the workplace. As part of the training, our managers accessed modules based on the topics of pregnancy loss, fertility, flexible working and eliminating bias to better understand the use of language, ways to support members of staff and increase knowledge base around these specific topics. Here at City Family we are striving to improve the support available for the women in our workplace

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