We are here to help you and your family, from emotional support to practical advice and guidance

We’re updating our support hours:  From Wednesday 30 April, our Information, Guidance and Support service will have new opening hours. Our friendly Navigators are here to help six days a week – you can reach us by phone, WhatsApp, email or direct message on Facebook and Instagram:

Monday & Tuesday (10.30am-7.00pm; Wednesday & Thursday (10.30am-5.00pm); Friday & Saturday (9.00am-1.00pm).

You can also visit us in person Monday to Thursday 10.30-4.00, Friday and Saturday 9.00-12.30.

We’re still here to support you, just at slightly different times.

For happy, healthy childhoods

Our Mission is to break down barriers to opportunity and empower families to raise happy, healthy children

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Our Services

We offer a range of supportive services designed to strengthen families and build community connections.

Whether you're a parent looking for support, a professional seeking to make a difference, or a community member wanting to help local families, our programs create meaningful ways to connect and contribute.

City Family Volunteers

Find out how we can be there for you and your family

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We are here to help you navigate family life by providing information, support and resources within the community.
Dads Connect Logo
For fathers and male carers to make connections, access parenting support and make use of family friendly spaces to spend time with their children.
City Family Explorers Logo
City Family Explorers is our creche and child care service, which predominantly supports parents to take part in local activities. The service is also available for private bookings
A community programme, designed for children in Years 5 & 6
City Family Your Family Logo
Family Social Prescribing  
A community focused project, that connects children and young people to activities that promote confidence, health and wellbeing and by working with parents, strengthening whole family life. 

Our Mission

Together, we can shape a brighter future for children, empower communities, and create a legacy of positive change.

Looking to explore?

Browse our interactive map to find classes, events and drop-in centres near you!

Upcoming Events

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City Family CIC | Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

Community Fund
Southend-on-Sea City Council

Thank You To Our Partners...

Rochford District Council
A Better Start Southend

© 2023 City Family CIC | Company number 14356630 | City Family CIC, DadsConnect and Talking Transitions are registered Trademarks, in the UK belonging to City Family CIC

Registered at Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

As part of the Women in the Workplace project, funded by DHSC and run by Pregnant Then Screwed and Best Beginnings, we are excited to share that we have received an Accreditation for the Empowered Foundations training with a focus on women's reproductive health in the workplace. As part of the training, our managers accessed modules based on the topics of pregnancy loss, fertility, flexible working and eliminating bias to better understand the use of language, ways to support members of staff and increase knowledge base around these specific topics. Here at City Family we are striving to improve the support available for the women in our workplace

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