We’re updating our support hours: From Wednesday 30 April, our Information, Guidance and Support service will have new opening hours. Our friendly Navigators are here to help six days a week – you can reach us by phone, WhatsApp, email or direct message on Facebook and Instagram:
Monday & Tuesday (10.30am-7.00pm; Wednesday & Thursday (10.30am-5.00pm); Friday & Saturday (9.00am-1.00pm).
You can also visit us in person Monday to Thursday 10.30-4.00, Friday and Saturday 9.00-12.30.
We’re still here to support you, just at slightly different times.
Our Mission is to break down barriers to opportunity and empower families to raise happy, healthy children

We offer a range of supportive services designed to strengthen families and build community connections.
Whether you're a parent looking for support, a professional seeking to make a difference, or a community member wanting to help local families, our programs create meaningful ways to connect and contribute.






Together, we can shape a brighter future for children, empower communities, and create a legacy of positive change.


Get the latest updates, guidance and news from the City Family Team
City Family CIC | Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ



Thank You To Our Partners...


© 2023 City Family CIC | Company number 14356630 | City Family CIC, DadsConnect and Talking Transitions are registered Trademarks, in the UK belonging to City Family CIC
Registered at Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ
As part of the Women in the Workplace project, funded by DHSC and run by Pregnant Then Screwed and Best Beginnings, we are excited to share that we have received an Accreditation for the Empowered Foundations training with a focus on women's reproductive health in the workplace. As part of the training, our managers accessed modules based on the topics of pregnancy loss, fertility, flexible working and eliminating bias to better understand the use of language, ways to support members of staff and increase knowledge base around these specific topics. Here at City Family we are striving to improve the support available for the women in our workplace
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