About City Family

We help families thrive by connecting parents and carers with essential support during the crucial early years and key moments throughout childhood - making family life a little easier when you need it most.

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About City Family

City Family is a purpose driven, social organisation, developed as the legacy vehicle of the ten year Lottery funded A Better Start Southend. Our core values underpin the decisions we make and the way that we work.

Our focus is on the early years and key life moments throughout childhood — the times that shape a child’s future. Whether you need advice, activities, or specialist support, we’re here to help.

We have a team of people offering support to families like yours. Whatever your journey, you’re not alone. City Family is here to help you and your child thrive.

We believe every child deserves to be safe

Every family should have the support they need to provide a secure and nurturing environment.

Innovation drives our approach

We review and evolve our services to meet the changing needs of families.

Strong communities create stronger families

By working together, we build sustainable networks of support.

Access should never be a barrier

Our services are designed to be inclusive ensuring families can get the help they need when they need it

Our City Family YourFamily Information and Guidance Service is now open six days a week, including evenings and Saturdays. If you are expecting a baby or have children, you can contact one of our Navigators for support, information, and connections to local services and organisations. We support families living in Southend, Castle Point and Basildon.

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City Family CIC | Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

Community Fund
Southend-on-Sea City Council

Thank You To Our Partners...

Rochford District Council
A Better Start Southend

© 2023 City Family CIC | Company number 14356630 | City Family CIC, DadsConnect and Talking Transitions are registered Trademarks, in the UK belonging to City Family CIC

Registered at Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ

As part of the Women in the Workplace project, funded by DHSC and run by Pregnant Then Screwed and Best Beginnings, we are excited to share that we have received an Accreditation for the Empowered Foundations training with a focus on women's reproductive health in the workplace. As part of the training, our managers accessed modules based on the topics of pregnancy loss, fertility, flexible working and eliminating bias to better understand the use of language, ways to support members of staff and increase knowledge base around these specific topics. Here at City Family we are striving to improve the support available for the women in our workplace

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